We are pleased to be able to share with you the outcome of our survey on Home to School Transport which we ran in October and November 2022. We want to thank all of our members who took the time to fill in the survey and to share their experiences.

We were asked to present the findings of our survey along with an overview of what we had been hearing from families since the summer at the Select Committee meeting on the 15th December 2022. Surrey County Council (SCC) also presented the findings of their own review they had conducted in light of the challenges. Surrey Live Article from Select Committee on 15th December 22

As you will see on the attached report, and presentation*(see document “Parent Carer Experience of Home to School…” below) we made 12 recommendations to address the issues families had faced with transport. We were pleased to learn that the select committee endorsed all of our recommendations, and you can see that these recommendations were responded to by SCC and subsequently went through cabinet on the 31st January 2023 for sign off.

Alongside the survey we also raised an action card and we are pleased to be able to share the response to this with you. We will be asking the transport team for regular updates on progress in improving the systems to ensure the same issues do not reoccur.

We are continuing to work very closely with the transport team and are encouraged at the steps they have taken so far to dramatically improve the systems.

If you are experiencing challenges with transport or if something is going really well please do let us know. We are in a crucial period of transformation, and it is vital that we are alerting the team to any ongoing issues to ensure they are resolved and factored into the ongoing work in this area. Please do send anything relevant to Leanne – leanne.h@familyvoicesurrey.org

Once again thank you – this is a wonderful example of how the collective and powerful voice of parent carers can make a huge difference.